Privacy Policy

Effective Date: January 1, 2024

Welcome to Edukaksha ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use our educational services (collectively, the "Platform").

By using our Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Educational details
  • Payment and billing information
  • Profile photo (if uploaded)

b. Non-Personal Information

  • Device type
  • Browser type
  • IP address
  • Usage data (pages visited, time spent, clicks)

c. Information from Third Parties

We may receive information from third-party services like Google, Facebook, or educational partners when you log in or interact through them.

2. How We Use Your Information

We use your information to:

  • Provide and manage access to our Platform
  • Personalize learning experiences
  • Process payments
  • Respond to inquiries and support requests
  • Improve our services and user experience
  • Send important updates, newsletters, or marketing (you can opt out)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers (hosting, payment processors, analytics, etc.)
  • Educational institutions or tutors (as part of course delivery)
  • Government or law enforcement (only when required by law)
  • Business partners (with your consent, for educational collaboration)

4. Data Security

We use industry-standard encryption and security measures to protect your data. However, no system is 100% secure. Please protect your account credentials and report any suspicious activity.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and serve personalized content. You can modify cookie settings in your browser.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your data
  • Withdraw consent for processing
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at: privacy@edukaksha.com

7. Children's Privacy

Our services are intended for users above the age of 13 (or as per local laws). We do not knowingly collect data from children without parental consent.

8. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes through email or prominent notices on the Platform.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Edukaksha Technologies Pvt. Ltd.

Email: privacy@edukaksha.com